TERMS & CONDITIONS

This website (the “Site”) is owned and operated by SATANAMA Bodywork (“we”, “us” or “Company”).

By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our privacy policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site. Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Disclaimer

You assume all responsibility and risk for use of the online services provided by SATANAMA BODYWORK. In no event shall SATANAMA BODYWORK or its owners, employees or affiliates be liable for any damages arising out of or in any way connected with your use of, delay in using, or inability to use the online services.

You assume all responsibilities and obligations with respect to any decisions, advice, conclusions or recommendations made or given as a result of the use of the online services, including without limitation any decision made or action taken by you in reliance on any SATANAMA BODYWORK products or services. You assume all responsibility and risk for use of the services. There is no guarantee that you will achieve any particular results using the techniques and ideas provided in connection with the online services.

All information provided in connection with the online services is intended for educational and inspirational purposes only, for a general audience, and not as specific advice intended for an individual or business. None of the information provided in connection with the online services shall be construed to constitute medical, psychological, financial, legal, or other professional advice. We urge you to consult with an appropriate licensed professional if you seek any such advice.

SATANAMA BODYWORK is not a licensed psychologist or specialist healthcare professional. Our services offered do not replace the care of psychologists or other healthcare professionals.

Please note that SATANAMA BODYWORK cannot take any responsibility for the results of your actions, and any harm or damage you suffer as a result of the use, or non-use of the information available [on this website/material]. Please use judgment and conduct due diligence before taking any action or implementing any plan or practice suggested or recommended [on this website/material].

SATANAMA BODYWORK does not make any guarantees about the results of the information applied [on this website/material]. SATANAMA BODYWORK shares educational and informational resources that are intended to help you succeed. You nevertheless need to know that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond SATANAMA BODYWORK’s knowledge and control.

General sERVICES
(INCLUDES ALL OTHER THAN BODYWORK & MASSAGE)

REFUNDS

SATANAMA BODYWORK operates a strict No-Refund Policy on ALL services offered - no exceptions.

By carrying out & confirming a purchase/booking with payment - the customer automatically agrees to this strict no refund policy.

If an unexpected life situation occurs, making it impossible for the individual to continue or complete/attend their purchased session - It may be possible to put the booking on temporary hold for a certain period of time (decided by SATANAMA BODYWORK), and recommence at a later date when it is more suitable for the individual to attend. SATANAMA BODYWORK will always do its utmost to accommodate unexpected personal events so please reach out sharing your situation if this is the case.

Canceling / Rescheduling REFUNDS

If you schedule an appointment and are a no-show (fail to turn up, without any prior notice), you automatically forfeit the session, without refund. Time zone mistakes are not a valid excuse.

ZERINA will wait a maximum of 15 minutes after the scheduled time for you to show. If you do not arrive, the session is lost. If you feel you will be late, please email satanama-bodywork@gmail.com ahead of time.

The mentoring packages and/or other services can be postponed, delayed, and rescheduled without penalty, up to 24 hours prior to the scheduled start time. This provides the individual with safety that payment will not be wasted.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Nam Satya Kaur or licensed to Nam Satya Kaur, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Spain, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

PRIVACY POLICY

By using the Site, you agree to be bound by our Privacy Policy posted on the Site, which is incorporated into these Terms of Use. Please be advised the Site is hosted in Spain. If you access the Site from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Spain.

BODYWORK & Massage services

TREATMENT DELIVERY

Outcall Massages will are only eligible in the following locations and must be confirmed by the massage therapist: Canos De Meca, Zahora, El Palmar, Conil de la Frontera, Vejer de la frontera, and require a surcharge of 20EUR. Minimum space requirement for giving treatment is 300cm x 120cm. The location where the treatment will be conducted must not be any further than a 90 second walk from where my car would be parked. A total of 15 minutes for set-up and pack down time (includes car loading & unloading) is allocated per visit.

It is your responsibility to inform me via my booking forms, emails, calls or text messages of any health conditions that you have that might affect others, or that might affect your ability to receive my massage treatments.

Should you or I feel that treatment(s) are not proving to be beneficial toward the overall goal of improved wellbeing for yourself, I reserve the right to change or withdraw therapy services to you. Your safety, health and wellbeing is of utmost importance to me, and I will make every effort to refer or signpost you to correct help.

FEES

Full payment of the booking is required on the day of treatment. This can be paid in advance online via the website, or payment can be made before the treatment is performed.

Cancellation & No-SHOW policies

You have the right to cancel your appointment with me up to 48 hours in advance with full access to deposit refund.

Less than 48 hours notice of cancellation shall result in the loss of your deposit. The two exceptions to this policy are:

1) In the case of a health condition that is contraindicative to receiving the massage.

2) In the case of an emergency situation where yourself, immediate siblings, parents or dependents are in critically ill condition.

If a client is not home/present at the treatment location when I arrive, I shall wait up to 10 minutes for the client to arrive. If the treatment is able to go ahead, the 10 minutes will have to be deducted from treatment time, without recourse to refund for the equivalent of that time. If the client is a no-show, the client shall not shall be required to pay the full fee.

CONFIDENCIALITY

All information (documented or verbal) that you share with me as part of this therapeutic relationship, is bound by the principles of confidentiality set forth by the professional complementary association bodies that I belong to.

LIABILITY

It is as much your responsibility to exercise duty of care toward yourself and your own personal safety as it is mine. You will need to ensure you are mentally, physically and emotionally able to engage in the treatments, or seek advice as to whether my treatments will be unsuitable for you. It is your responsibility to inform me of any health conditions you have or develop during the course of your treatment.

BEHAVIOUR & CONDUCT

I will not tolerate any form of aggressive or inappropriate behaviour – whether that is expressed in the form of words, body language or tone of voice. Any such behaviour will be addressed and if not rectified immediately could result in immediate termination of your treatment without recourse to refund.

Being under the influence of recreational drugs and alcohol is a total contraindication for treatment. By completing this form, clients agree not to consume or use recreational drugs or alcohol beyond a legally acceptable limit for driving (for example) within 48 hours of the appointment time.

*By committing to and paying for our services, the individual agrees to all of the above policies, disclaimers, terms, and conditions.